Contact Us Site Map
Printer Friendly

General Information City Services Administration

To report an Electric Outage, call our Automated Outage System: 1-888-728-4004

Customer Service Email: Utilities Accounting Customer Service Supervisors (Web Mail)

North Little Rock City Services Building
120 Main Street, North Little Rock, AR 72114

Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday.

North Little Rock
City Services
P.O. Box 936
North Little Rock, AR 72115

City Services Main Phone Number is 501-975-8888. The switchboard operator can route your call to a specific person or department.

For Office Closure regarding Inclement Weather Announcements tune to NLR Public Radio 550 am, WPUA or Channel 18 CATV, government access channel

Welcome!

Our customer-friendly location is at the hub of North Little Rock's downtown redevelopment, one block west of Verizon Arena, and near the Arkansas River (and trailhead for our six-mile River Trail). The time and temperature display at the top of the building makes it a visible landmark in both downtown North Little Rock and in the River Market area of Little Rock. The "one-stop" concept of the building makes it easy to do business with the City of North Little Rock. The goal of the City is to provide its citizens with a convenient and efficient way to work with the various City departments located in the building:

Resources and various needs handled in the building are:

Electric utility customer service representatives set up new accounts and do inquiries for North Little Rock Electric Department.

Central Arkansas Water has a representative in the main lobby of the City Services building or you can contact them at 221 East Capitol, LR (72202) , Phone: 501-372-5161, Web Site: www.carkw.com

Centerpoint Energy provides a dedicated telephone to Cusomter Service or you can contact them by calling 1-800-992-7552, or visit their Web Site: www.centerpointenergy.com

AT & T (SBC) Communications provide a dedicated telephone to Customer Service Offices or you can contact them by Phone: 1-800-464-7928 or by Web Site: www.att.com

North Little Rock Waste Water (Sewer) has an office at the City Services Building or you can contact them at 7400 Baucom Pike (PO Box 17898, 72117) , Phone: 501-945-7186, Email: gmills@northlittlerock.ar.gov.

Recycling, Info (Waste Management of AR),  Phone: 501-565-0191, Web Site: www.wm.com
PDF DocumentNLR Curbside Recycling Program Flyer

You can pay your electric, water, and gas bills several ways:

  • Teller windows or drop-box located in main lobby
  • Drive-through service located behind the main office building
  • After hours in the drop box located on the wall of the first drive-through window
  • Mail to: Utility Payment Department
    North Little Rock City Services
    P.O. Box 936
    North Little Rock, AR 72115
    Note: All correspondence should be mailed to the above address "Attention Customer Service."
  • Automatic bank draft (no cost to the customer)
  • On-line bill payment through your bank (contact your bank for instructions)
  • eAccount bill payment using the online eAccount system (a convenience fee does apply)
Existing eAccount users can click the icon below to log on and view their account balance

The fax number for Customer Service Department is 501-975-8861.

Customer Service Email: Utilities Accounting Customer Service Supervisors (Web Mail)


City of North Little Rock
City Services

120 Main Street
P.O. BOX 936
North Little Rock, AR 72115
Phone: (501) 975-8888
CONTACT CUSTOMER SERVICE

CONTACT MAYOR'S OFFICE

CITY DEPARTMENT LISTINGS

CONTACT WEBMASTER




Welcome to North Little Rock  |  Government  |  Departments  |  Resident  |  Business  |  Visitor  |  Employment  |  Online Services  |  Privacy Policy  |