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City Services Customer Service Utility Department

To report an Electric Outage, call our Automated Outage System: 1-888-728-4004

North Little Rock City Services Building
120 Main Street, North Little Rock, AR 72114

Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday.

Utility Payment Department
North Little Rock
City Services
P.O. Box 936
North Little Rock, AR 72115

Phone (501) 975-8888
Fax (501)975-8861

For Office Closure regarding Inclement Weather Announcements tune to NLR Public Radio 550 am, WPUA or Channel 18 CATV, government access channel

Welcome!

Visit our office, Electric utility customer service representatives are eager to assist you. Our representative can set up new accounts and do inquiries and research for our North Little Rock Electric Department.

If you have questions you can call us at (501) 975-8888 or Email Utilities Accounting Customer Service Supervisors (Web Mail)
we will be happy to review your account and address your requests and inquiries.

You can pay your electric, water, and gas bills several ways:

  • Teller windows or drop-box located in main lobby
  • Drive-through service located behind the main office building
  • After hours in the drop box located on the wall of the first drive-through window
  • Mail to: Utility Payment Department
    North Little Rock City Services
    P.O. Box 936
    North Little Rock, AR 72115
  • Automatic bank draft (no cost to customer)
  • On-line bill payment through your bank (contact your bank for instructions)
  • eAccount bill payment using the online eAccount system (a convenience fee does apply)
Existing eAccount users can click the icon below to log on and view their account balance

Correspondence should be mailed to the above address "Attention Customer Service."

Electric Utility Services


City of North Little Rock
City Services

120 Main Street
P.O. BOX 936
North Little Rock, AR 72115
Phone: (501) 975-8888
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